WEBSITE QUESTIONS?

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Frequently Asked Questions

Our full website packages usually range from R6800 to R8800. However it really depends on what kind of website you need. Your website design is quoted based on your project needs. Every website is unique and requires different components; we design and develop custom websites specifically for client requirements. 

Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting cPanel or ftp login username and password so that we can upload your website for you.

Frogg Designs make use of a quality Virtual Private Server and do not host websites via the cheaper ‘Shared Server Hosting’ due to the numerous associated problems.

Frogg Designs utilise and endorse the services of Domains, rated No 1 in global website hosting. We have aligned ourselves with this quality brand to ensure that our high standards of quality, back up and support are never compromised. Domains offer 24x7x365 fanatical customer service and 99.9% average uptime on a lightening fast VPS network.

Our Average turn around time on a Premium Package design is 14 days. The timescale of a design project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

Yes, Webmail is included with all Frogg Designs Packages. Webmail is a great feature which allows you to send/receive mail, forward mail, add auto-responders and setup out-of-office reply’s to your mailbox from any computer in any location world wide.

Yes, all websites are submitted to major Search Engines, minor Search Engines and an extensive data base of international and local directories.

No, Frogg Designs will handle everything.

Yes, the Web Design Package prices includes the annual renewal hosting, domain name and the once off design fee.

Yes, we do require a deposit before getting started with any project. We require a 50% retainer before getting started with your web design project.

Yes, All web pages are Search Engine Optimised. This will enable your site to gain a high search engine ranking.

Yes, All web pages are Search Engine Optimised. This will enable your site to gain a high search engine ranking.

Yes, a mobile-friendly website is vital. We work hard to ensure your website is fully-responsive and looks great on all devices.

We would love to help. We provide maintenance and support for many of our clients which are perfect if you need us to keep your website updated. Check out our WordPress Maintenance Packages.

Yes, we love helping our clients manage their own websites. Our training session will get you on your way to adding updates and blog posts.